Joy is the story of the title character, who rose to become founder and matriarch of a powerful family business dynasty.
Joy has always been fascinated by creating things, this pursuit always supported emotionally by her maternal grandmother, Mimi. Joy feels that lack of practical support has led to others making fortunes on ideas she had come up with years ago but could not act upon manufacturing. Despite being broke, Joy is the person in her extended family to who everyone has always turned, in the process forgoing her own life, including not having attended college to help see her parents through their divorce. She works in an unsatisfying job as an Eastern Airlines ticket clerk, and lives with her mother Terry who spends all day in bed watching soap operas, her ex-husband Tony, a less than successful aspiring Latino